On The Nose Co. Shipping

Fast delivery.
Better breathing.

With fulfilment warehouses in Australia, the United Kingdom, the United States and New Zealand, we work hard to get your order packed, tracked and delivered safely and quicklyโ€”wherever you are.

Tracked shipping Same-day dispatch available International shipping available
Australia

Australian delivery

1โ€“4 business days

Most Australian orders arrive within 1โ€“4 business days after dispatch. Regional and remote destinations may take slightly longer depending on the local delivery network.

International

International delivery

3โ€“7 business days

International delivery generally takes 3โ€“7 business days after dispatch. Available destinations, shipping options and final rates will be displayed at checkout.

Delivery timeframes are estimates and begin after dispatch. Public holidays, regional carrier networks, customs processing and unexpected transport delays may affect arrival times.

Your order journey

From checkout to your front door

We keep the process simple and send you updates along the way.

01

Order confirmed

After checkout, you will receive an order confirmation email containing your purchase details.

02

Packed with care

Our fulfilment team prepares your products and packs them securely before carrier collection.

03

Tracking sent

Once dispatched, you will receive an email containing your tracking information and delivery updates.

Fulfilled from our worldwide warehouse network. We have warehouse locations in Australia, the United Kingdom, the United States and New Zealand to improve stock availability and delivery speed. Your order will usually be sent from the most suitable available location. If products are held at different warehouses, they may arrive separately at no additional shipping cost.

Stay updated

Track your order every step of the way

Once your order leaves our warehouse, we will send you a tracking link so you can follow its delivery progress.

  • Check your inbox and junk folder for your dispatch email.
  • Select your tracking link for the latest carrier updates.
  • Tracking may take a short time to activate after dispatch.

Shipping help

Frequently asked questions

Find answers about delivery times, tracking and split shipments.

How long will my Australian order take?

Australian orders generally arrive within 1โ€“4 business days after dispatch. Regional and remote destinations may require some additional delivery time.

How long does international shipping take?

International orders generally arrive within 3โ€“7 business days after dispatch. Customs processing and local carrier delays may occasionally extend this timeframe.

How do I track my order?

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking link.

Why did I only receive part of my order?

We fulfil orders through warehouses in Australia, the United Kingdom, the United States and New Zealand to improve stock availability and delivery speed. Products may occasionally arrive in separate packages with separate tracking details.

Do you ship internationally?

Yes. We offer international shipping, with delivery generally taking 3โ€“7 business days after dispatch. Available destinations, delivery options and shipping prices will be displayed at checkout.

Can I change my delivery address?

Please contact us as quickly as possible. Once an order has entered processing or has been dispatched, we may be unable to update the delivery address.

My tracking has not updated. What should I do?

Tracking may take some time to activate after dispatch. If your tracking has not changed for several business days, contact our team and include your order number.

Need help with your delivery?

Contact the On The Nose Co. customer care team and include your order number so we can assist you as quickly as possible.

Contact our team